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Home / Magazine / Archives 02-03 / November/December 2002 / What Would You Like to See Changed in How Boards Do Business?

What Would You Like to See Changed in How Boards Do Business?

from November/December 2002

Harriet Mouchly-Weiss, 60
Managing Partner, Strategy XXI, New York City
American Greetings, Viisage Technology

I think CEOs and the people who run the board meetings need to go to governance school. Most of them—I’m not referring to the ones I’m on—don’t know how to use boards effectively. They may know a board member’s résumé, but don’t spend enough time with each member to know what that person can do for the board. And they don’t really know how to help the board work together effectively as a group.

Charles F. Pollnow, 70
Chairman, President, and CEO, Brulin Corp., Indianapolis
DT Industries

You’d like to get educated more on all the changes taking place—accounting procedures, new Federal Trade Commission regulations, and so forth. I would like to see more good, constructive training programs.

Jean Picker Firstenberg, 65
CEO and Director, American Film Institute, Los Angeles
Trans-Lux

It’s always about information. How much do you get? How well is it presented? How timely is it? In terms of my own responsibilities as a CEO, I think keeping the board informed is one of the most important things I need to do. So in this imperfect world of ours, I would always be in favor of upgrading communication.

Jon Boscia, 50
Chairman and CEO, Lincoln Financial Group, Philadelphia
Hershey Foods

I think all boards should have a closed session where only the outside directors meet.

Archibald Cox Jr., 62
President and CEO, Magnequench Inc., Indianapolis
Hutchinson Technology

I don’t think there are many boards that do an evaluation of their own performance. It’s something we do at Hutchinson Technology, but we haven’t done it at Magnequench. It can be uncomfortable, but it’s something that more of us should do.

Robert Smialek, 58
Former CEO, Applied Innovations, Dublin, Ohio
CoorsTek, General Cable

We are going to be implementing board performance reviews. That’s a very powerful process. It’s very helpful to have boards do some soul-searching.

John Gerdelman, 49
President and CEO, Metromedia Fiber Network, White Plains, New York
APAC Customer Services, McData, Sycamore Networks

There needs to be more formality in our proceedings. Some boards don’t vote; they look at each other and nod. Public companies have become too informal. It’s so bad that some members have to read the minutes to find out what happened at the meeting.

Joe B. Foster, 61
Chairman, Newfield Exploration Co., Houston
McDermott International, New Jersey Resources

There’s been a tendency in corporate America toward professional courtesy in the boardroom. A lot of board members are sitting CEOs, and they have a tendency to treat the CEO of the board they are on the way they’d like to be treated. Sometimes that professional courtesy leads to not paying as much attention as we should.

William G. Oldham, 64
Professor of Electrical Engineering and Computer Science, University of California, Berkeley
Cymer, Nanometrics

All boards need increased visibility into the real day-to-day action within the company. One way is to have rotating “internships” in which outside board members are expected to spend significant time at the company, say every five years. If I joined the engineering team for a summer, I would quickly get to know the main players—who is open, who is optimistic, and so forth. Someone on the audit committee should have very deep insight into the day-to-day running of the company, or else they’d know little more than the outside auditors.

Deborah A. Coleman, 49
Co-Managing Partner, SmartForest Ventures, Portland, Oregon
Applied Materials, Synopsys

I’d like to rotate people into committees more frequently—maybe three years on one, then three years on the next. I also think it’s a good practice for the independent outside directors to meet privately at least once or twice a year.

Minority Report
Would you like to see your board become more diverse by increasing the number of directors who are minorities?

Yes: 59%
No: 41%

Tom C. Stickel, 53
Founder and Chairman, University Ventures Network, Coronado, California
Onyx Acceptance, Sempra Energy

Two major changes are in order and must be demanded by institutional shareholders, who hold voting power and are the key to structural change in corporate governance. One, all boards should have an independent chairman—no more chairman/CEO. Two, all boards should have an independent legal-affairs arm, just as they have an audit committee.

Charles E. Adair, 54
Partner, Cordova Ventures, Alpharetta, Georgia
Performance Food Group, Tech Data

I don’t want to make any recommendations. I’m concerned that in the wake of Enron, there will be a groundswell of “Let’s change everything.” Those incidents were horrible, but there must be thoughtful study about what, if anything, needs to change.

... and please be more considerate of our time

Jay W. Lorsch, 70
Kirstein Professor of Human Relations, Harvard University, Cambridge, Massachusetts
Brunswick, Computer Associates

The biggest problem is the lack of time to do what we’re supposed to do. The board meeting lasts several hours, and there is so much packed into that day that we have to deal with. I would suggest that you reduce the time spent on information-transmission presentations at meetings. That can be done in advance, by Internet or by mail. Use board meetings for discussion and interaction, among directors and between directors and management. Otherwise it’s a waste of time.

Marilyn R. Seymann, 59
President and CEO, M One Inc., Phoenix, Arizona
Beverly Enterprises, Community First Bankshares, Maximus, NorthWestern

There needs to be more respect for the use of directors’ time. Except for crisis situations, your meetings ought to follow certain rules, proceed in an orderly fashion, and end on time. If you have a board meeting that’s supposed to be over by noon and you’ve scheduled a four-o’clock flight, you shouldn’t have to reschedule it three times.

Longer Hours

46% say they are spending more time in board meetings than they did a year ago.

Richard J. Testa, 63
Chairman, Testa Hurwitz & Thibeault, Boston
Teradyne

Time at board meetings is valuable. I find that management wants to spend an inordinate amount of time on routine operations, thus avoiding strategic issues or personnel problems.

Robert M. Teeter, 63
President, Coldwater Corp., Ann Arbor, Michigan
Kaydon, UPS, Visteon

The greatest pressure you have is time. You want to make sure when you serve on a board that you do have enough time to dedicate to do a good job.

James E. Ousley, 56
President, CEO, and Director, Vytek Wireless, Minneapolis
ActivCard, Bell Microproducts, Datalink, Savvis Communications

Boards are taking a lot more of directors’ time, particularly committees. New compensation will be required to keep quality board members involved.


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